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Q183237 - ERRMSG: Windows Error 3 occurred while using J-Integra installer

Windows Error 3 occurred while using J-Integra installer

You may get the following error when use J-Integra installer.

"Windows error 3 occurred while loading the Java VM."

If the install package crashes when trying to invoke the JVM on your computer, it's usually an indication that your Java Runtime isn't properly configured.

In your Windows "System Properties" -> "Advanced" -> "Environmental Variables", please check that your have the Java bin folder added to your System Path.

Some variations of the path may be (depending on your installation folder and Java runtime version):
C:\Program Files\Java\JRE 1.6.0\bin
C:\Program Files\Java\JDK 1.6.0\jre\bin

If you receive this error while installing J-Integra on an x64 (e.g. Windows Server, XP, Vista) system, the cause is the new "Program Files" structure/naming. There are 2 possible workarounds:

  1. Add quotation marks to the path contained in the JAVA_HOME System variable.
    e.g. "C:\Program Files (x86)\Java\xxxxxxxx". OR
  2. Uninstall and reinstall the Java JDK to a different directory.
    e.g. "C:\Java\xxxxxxxx".

If this doesn't fix the installation problem, please go ahead and download the ZIP version of J-Integra for COM: http://j-integra.intrinsyc.com/download/default.aspx?ProductId=com.

The ZIP version is no different from the installer, except that the installer automates some configuration steps for you (CLASSPATH / PATH setup, etc.). For complete installation instructions (for both the ZIP and Installer), please look here: http://j-integra.intrinsyc.com/support/com/doc/#install.html.

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Created on 3/5/2007.
Last Modified on 6/23/2008.
Last Modified by J-Integra KB Admin.
Article has been viewed 8401 times.
Rated 6 out of 10 based on 11 votes.
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